At wizzohost.site, we strive to provide the best web hosting services to our customers. However, we understand that situations may arise where a refund is requested. This policy outlines when refunds may apply.
Hosting Services Refund Policy
5‑Day Money‑Back Guarantee
We offer a 5‑day money‑back guarantee for all hosting plans. If you are not satisfied with our services, you may request a refund within 5 days of activation.
The refund will exclude setup fees, domain registration costs, and any third‑party services.
Non‑Refundable Services
Funds added to your account via the Add Funds option are non‑refundable.
Any promotional or one‑time discount offers are non‑refundable.
Refund Request Process
To request a refund, please contact our support team at support@wizzohost.site or WhatsApp us with your account details and the reason for your request.
If your refund is approved, the amount will be credited to the original payment method within 7 business days.
Domain Registration Refund Policy
Non‑Refundable Domains
Domain registration, renewal, and transfer fees are non‑refundable. Once a domain is registered, the process cannot be reversed.
Domain‑Coupled Hosting
If a free domain is included as part of a hosting package, the standard domain registration fee will be deducted from the refund if a cancellation is requested.
Additional Terms
Fraudulent Activity
Refunds will not be issued for accounts found in violation of our Terms of Service, including but not limited to fraudulent activity or abuse of resources.
Cancellation of Services
Customers may cancel their services at any time. Refund eligibility will depend on the conditions outlined above.
Note: This policy applies in conjunction with our Terms of Service and Acceptable Use Policy.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us: